Terms of Service

By accessing or using Orivade's products and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you use Orivade on behalf of an organization, you represent that you have authority to bind that organization to these terms.

If you do not agree to these terms, do not use Orivade.

Orivade provides software for private fund teams to organize investor communications, track fund operations, and maintain institutional records. With your authorization, Orivade connects to your Gmail or Outlook mailbox through OAuth 2.0 and processes investor-related communications to build structured records of your fund's relationships and activity.

Orivade supports human judgment; it does not act autonomously on your behalf. Drafts, summaries, and answers produced by Orivade's AI features are starting points that require your review, and no message is sent until you send it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Notify us immediately at [email protected] if you suspect unauthorized access.

You must be at least 18 years old and authorized to use fund operations software in your professional capacity.

You may use Orivade only for lawful fund operations within your own organization. You may not use Orivade to process communications about investors you are not authorized to manage.

You may not: (a) reverse engineer, decompile, or disassemble any part of Orivade; (b) access Orivade's systems in a way that could damage, disable, or impair them; (c) use Orivade to transmit spam, malware, or unlawful content; (d) attempt to access another customer's data; or (e) resell or sublicense Orivade without our written permission.

Orivade is offered on a subscription basis. Fees are billed in advance, monthly or annually depending on your plan, through our payment processor, Stripe. All fees are non-refundable except as required by law or as expressly stated in these terms.

We may change subscription pricing with 30 days' notice. Continued use of Orivade after a price change takes effect constitutes acceptance of the new pricing.

If a payment fails, we will attempt to collect again within 7 days. If payment continues to fail, your account may be suspended until it is resolved.

You retain all rights to your fund's data. By using Orivade, you grant us a limited license to process that data for the sole purpose of providing the service to you. We do not acquire ownership of your data.

You are responsible for ensuring you have the right to connect the mailboxes you connect to Orivade and to process the communications in them.

Our handling of your data — including the AI subprocessors that receive message content to power features — is described in our Privacy Policy, which forms part of these terms.

Orivade's software, design, trademarks, and content are owned by Orivade, Inc. and protected by intellectual property laws. These terms grant you no ownership interest in Orivade.

You may not use Orivade's trademarks or trade dress without our prior written consent.

Each party agrees to keep the other's confidential information confidential and not to disclose it to third parties without prior written consent. This obligation survives termination of these terms.

Confidential information does not include information that: (a) is or becomes publicly known through no breach of these terms; (b) was known to the recipient before disclosure; (c) is independently developed by the recipient; or (d) is required to be disclosed by law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORIVADE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE ORIVADE.

ORIVADE'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF ORIVADE SHALL NOT EXCEED THE FEES YOU PAID TO ORIVADE IN THE 12 MONTHS PRECEDING THE CLAIM.

ORIVADE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that Orivade will be uninterrupted, error-free, or free of security vulnerabilities. We do not warrant the accuracy of any output produced by Orivade's AI features — all such output requires your review.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.

We may suspend or terminate your access if you materially breach these terms, with notice where practicable, and may terminate your account for any reason with 30 days' notice.

After termination, you have 30 days to export your data, after which it will be deleted in line with our Privacy Policy.

These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Any dispute arising from these terms or your use of Orivade will be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in Delaware. You waive the right to participate in a class action.

We may update these Terms of Service from time to time. We will notify you of material changes by email at least 30 days before they take effect. Continued use of Orivade after the effective date constitutes acceptance.